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FAQ

StylistStats FAQ

December 20, 2025 · By admin

How StylistStats Works, What It Tracks, and Why It’s Built This Way

StylistStats was built for professional hairstylists who want to understand their business beyond daily appointments. The app transforms historical service data into clear, visual insights—without storing client contact information or interfering with salon relationships.

Below are answers to the most common questions we receive.

What is StylistStats?

StylistStats is a business analytics app for hairstylists that helps you understand:

How much you’re earning (and from where)

How often clients return

Which services drive the most revenue

When clients are most likely to come back

How your business may grow—or shrink—over time

Instead of guessing, StylistStats lets you see patterns in your work.

What kind of reports does StylistStats offer?

StylistStats includes several focused reports, each designed to answer a specific business question.

📊 Sales Report

Track your financial performance over any time period, including:

Total sales

Commissions and earnings

Tips (optional)

Average daily sales

Total services performed

Top services by revenue

This helps you understand what’s actually making you money.

👥 Client Reports

Get clarity on your client base with insights such as:

Top clients by revenue or by visits

Non-returning clients

Return window breakdowns

Client visit distributions

These reports help you spot risk, loyalty, and opportunity in your clientele.

❤️ Client Retention Analysis

Go beyond a single retention number. StylistStats shows:

Overall retention rate

Retention growth over time (30, 60, 90, 180, 360 days)

Retained vs at-risk clients

Retention split between new and existing clients

This makes retention measurable and actionable, not abstract.

⏱️ Return Windows & Peak Return Timing

One of StylistStats’ most powerful features.

You can see:

When clients return (1–30, 31–60, 61–90 days, etc.)

Your peak return window (for many stylists this is 91–120 days)

How many clients fall outside normal return behavior

This helps you align pricing, scheduling, and expectations with real client behavior.

📈 Business Projections

Model your future based on realistic assumptions:

Starting client base

New clients per year

Average service price

Visits per year

Retention rates for new vs existing clients

See:

5-year revenue projections

Client growth or decline

Average annual income

Final-year revenue outlook

This feature is especially useful for planning price changes, workload, or long-term goals.

How does data get into StylistStats?

StylistStats uses a simple two-step flow:

Upload your data on desktop
Upload Excel or CSV transaction reports via the StylistStats web app.

View insights on mobile
Use the iOS app to explore reports, check stats, and monitor performance on the go.

The mobile app is designed for review and insight, not heavy data entry.

Does StylistStats store or use client contact information?

No.

StylistStats does not import, store, or process:

Phone numbers

Email addresses

Physical addresses

Social media handles

Even if your report contains contact fields, they are ignored.

StylistStats is built strictly for analytics, not communication or marketing.

Can stylists use StylistStats to contact or take clients?

No.

StylistStats:

Does not send emails or texts

Does not include reminders sent to clients

Does not allow exporting contact lists

Does not function as a CRM

If a stylist contacts a client, it happens outside the app, using tools they already had access to.

Why doesn’t StylistStats send automated client reminders?

This is intentional.

Automated messaging would require:

Explicit client consent

Salon-level approval

Additional compliance obligations

Instead, StylistStats focuses on insight-based guidance, such as:

Highlighting clients who are past typical return windows

Showing when retention starts to drop

Helping stylists decide when to follow up—without doing it for them

We believe clarity beats automation.

Is StylistStats safe to use while working in a salon?

Yes.

StylistStats is designed to:

Respect salon–stylist boundaries

Avoid sensitive client data

Focus on performance insights, not ownership

Many salons already provide stylists with sales and service reports. StylistStats simply helps make sense of that information.

Who owns the data?

StylistStats does not claim ownership of your data.

You control what you upload

Reports are private to your account

No data is shared with salons or third parties

StylistStats acts as a neutral analytics layer, nothing more.

Who is StylistStats best for?

StylistStats is ideal for:

Independent stylists

Booth renters

Commission-based stylists

Professionals with repeat clients

Stylists who want long-term visibility into their business

If you want to understand how your work compounds over time, StylistStats is built for you.

Final thoughts

StylistStats was built with one core belief:

Better data leads to better decisions—and better careers.

By focusing on analytics instead of automation, and insight instead of intrusion, StylistStats helps stylists grow without crossing boundaries.


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